Rico GroupRetail IT Support & Field Engineering | Rico Logistics

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Providing retail field engineering services – the ideal support solution to the retail sector.

The modern retail industry relies heavily on fast, efficient and secure technical systems, software and solutions. Reliable maintenance and support of these retail systems is essential in a competitive marketplace.

Rico’s retail field engineering team have a long history of providing unrivalled support in the challenging retail sector to manufacturers, service organisations and systems integrators.

As a proficient support company skilled across many technology areas we can be a useful asset in providing a reactive support solution. Our ability and willingness to change and evolve our procedures, makes us a service partner that is flexible to work with and quick to respond.

Our engineers have a wide and varied experience across a range of retail equipment and solutions and are backed by our in house technical support team. All retail support engineers go through a rigorous pre-employment screening process and are CRB/DBS checked.

Devices we support and maintain include:

  • Self-Checkout Systems
  • Cash drawers and Tills
  • ePOS systems
  • Receipt printers
  • Pin Entry Devices (PED)
  • Payment Terminals

To speak with us regarding retail field engineering services, please contact us on the numbers below. We look forward to hearing from you.

Sales Team: 0845 141 0121
International: +44 (0)207 979 1002

or alternatively, email us at sales@ricogroup.global