Rico GroupContract Warehousing & Pallet Storage | Rico Logistics

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Warehouse: NDC

Providing spare parts warehousing for global distribution.

Rico operate National and European Distribution Centres (NDC/EDC) or Country Central warehouses on behalf of its client’s Spare Parts Logistics requirements, covering all the necessary services from receipt, storage, picking, and returns processing.

Rico operates with its own web-based, in-house developed Warehouse Management System (WMS) and Transport Management System (TMS), which controls:
– NDC activity,
– Field Stock Locations (FSL)
– In-night deliveries out to Pick Up and Drop Off points (PUDO)
– In-Boot delivery

We call this software “TRACE”, each item of stock received has its own unique ID reference applied on a bar-coded label (sometime refered to as a “Licence Plate”), and this enables us to manage the stock with a very high degree of accuracy, and enables the client to have full, transparent and real-time view of each and every transaction on each part from receipt to final despatch (and return) and everything in-between – including when each individual part was stock checked and by whom.

As part of our spare parts warehousing solutions, each client is allocated specific bin/pallet locations in the warehouse for their exclusive use – our Trace software will only allow stock assigned for that customer to be scanned into that bin.    Similarly when picking, it will only allow stock assigned to that client account to be picked. This gives Rico stock accuracy figures in the region of 99.8% across its entire client base both in NDC and FSL facilities

Dependant on requirements we can either directly use the client Enterprise systems such as SAP, Oracle and other WMS or Call management systems, but our preference is that  we interface into the client system using a gambit of methods appropriate for the software and situation, in order that we can leverage on the capabilities of the Rico TRACE system.

Our “TRACE” software is so flexible it is also used as the primary warehouse management system by some clients within their own buildings, and is also used by clients in large Staging and Configuration centres that Rico operate on the clients behalf

Intelligent Security Solutions
Rico offer flexible and intelligent inbound receipting services for stock, including inspection, serial numbering, re-packaging, kitting etc

Rico’s NDC storage and spare parts warehousing services operate in highly secure environments, which have swipe card access to caged storage areas which are covered with up to the minute CCTV – in some cases we have over 50 CCTV camera’s on a site, with cameras on each aisle to ensure the security of sensitive equipment. Enhanced “Secure Cage” facilities operate a “Cage within a Cage” where these also have additional swipe card access and additional CCTV monitoring that area. Where caging does not go fully to the ceiling, we augment the internal security with Infrared Security Beams which monitors the top of the cage and sounds a loud claxon where a breach has been detected

Swipe card access on Warehouse loading bay door, remote security monitoring, and geo-fencing to highlight any intruder within 20 metres of the external building perimeter are also used to further enhance our security measures.   These NDC warehousing facilities are regularly audited by the Major High Street banks to test our security arrangements. All Rico warehouse staff are PES cleared

To manage both client costs and to ensure the fasted delivery of stock, Rico’s TRACE system is able to provide the nearest 3 Rico stock locations with available stock which are closest to a particular delivery postcode.    Our picking capability can be by serial number – options include picking any serial number but recording the one picked, or picking a specific Serial number that the client requires us to pick, or simply picking on a FIFO basis – whatever the case as each item of stock is uniquely tagged, Rico’s TRACE system monitors each specific items that is picked and despatched.

Furthermore, Rico NDC’s are able to offer further fulfilment requirements ranging from services such as packing, overboxing, kitting on despatch, Electronic configuration/customisation on despatch etc.

Flexible Transport Options
Rico offer a full range of Transport options from the NDC – Same day Courier, Overnight trunking to FSL, PUDO’s and Repairers using our own trunking, a hybrid solution whereby the Rico trunking network is used to get it to the nearest Rico warehouse to the delivery point and then the “last mile” is run by the local branch Same day courier service; and finally 3rd Party overnight carrier for both Domestic and International deliveries through carriers such as DHL, TNT, UPS. Rico has interface input into 16 UK and International carrier systems with full real-time tracking updates on each delivery.

As an NDC operation, Rico manages returns processing on behalf of the client, this can cover a number of options, including identiying the status of the part against the paperwork, and in some cases identify the physical parts against the electronic report from a customer engineer, visually check that the part returned matches the image of the part, and if not invoke quarantine or non-conforming product processes as necessary, book good, unused items back to stock,  return and hold equipment in defective stock for later repair or disposal; ship items either immediately or delayed to designated repairer, immediately WEEE dispose, and manage WEEE disposal partners.

Warehousing & Logistics Services include:

National storage
 – Using our national distribution centres (NDC) enables good motorway links to major population bases – enabling late cut off times for next day deliveries across our network.
– Established European airbridge solutions inbound and outbound to the Netherlands and Germany for pan-European service logistics. Parts can arrive as late as 11pm into Coventry/Birmingham airports from Europe and still be distributed by 7am across the UK into our PUDO network
– Full integration with major third party network providers for distribution across the UK and the world
– We offer a complete physical logistics and IT integration to partner businesses, acting as both NDC/RDC and Field Storage services
– All stock can be stored, sorted, consolidated and dispatched through our next day network
– Return Logistics processing, for Repair, or WEEE Disposal

To speak to Rico Logistics regarding spare parts warehousing services, please contact us on one of the numbers below. We look forward to hearing from you.

Sales Team: 0845 141 0121
International: +44 (0) 207 979 1002

or alternatively, email us at sales@ricogroup.global