Rico GroupField Technology Services - Rico Group

Technology Services

In expert hands

Rico Technology Services provides a wide range of field technology services throughout Europe. This includes Technical Courier, Break/Fix, IMAC, Service Desk, Managed Services, Projects and Rollouts, Deskside Support and Flex & Agency Services.

Our experienced service management support teams and our pool of technicians work in most business sectors including retail, medical, hospitality and banking and offer services which can be tailored to suit all business requirements.

Our large pool of multi-skilled technical personnel, couriers and engineers are supported by our extensive network of forward stock locations (FSLs), PUDO’s, box and boot solutions. This means our field technology services team have the resources to allow you to completely outsource your requirements to us.  We are also able to provide you with personnel to augment your own resources at peak times or for projects.

Rico Field Technology Services provides the best possible training to guarantee the highest quality of service & engineering management support, which is, in turn supported by leading edge real-time communications and IT – TRACE™, to track the progress of tickets and spare parts to ensure the highest possible standard of service delivery.

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Interventions every day across the globe.